Privacy Policy

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Frome Open Studios Privacy Policy


How we collect data
Why we collect data
Frome Open Studios participants
Third parties
What are cookies
How we use cookies
Requesting or correcting your information
Removing the information that we hold about you
How to get in touch with us:

How we collect data

  • MX Mailserver Email
  • Entry submission
  • Google Analytics from our website
  • Feedback forms

Why we collect data

  • To keep artists informed about future calls for artists, entrants updates and news
  • Market research – to understand our visitor demographic and plan future events and exhibitions
  • To inform us about where to place advertisements

Frome Open Art Trail participants

We retain information about past entrants in order to inform you when we have subsequent calls for artists. We use a secure mailing list which allows you to unsubscribe from any future updates of this nature.

Third parties

We will only pass on your details where it is entirely necessary, such as to authorise a payment to our bank, or if the law requires it.

Our contact form contains a box to sign up for regular Frome Artists Café newsletters- you must tick the box to indicate you wish to opt in. Otherwise your details will not be passed on. Frome Artists Café uses a secure mail server to hold it’s recipients information and you can unsubscribe at any time by clicking the link to unsubscribe in the footer of each newsletter. Please contact Caroline Walsh-Waring for further information: [email protected]

What are cookies?

A cookie is a small text file, typically consisting of letters and numbers, downloaded to your computer when you access websites. Typically, they contain the following information: a site name and unique user ID, the duration of the cookie’s abilities and effects, and a random number. As a rule, cookies cannot be used to reveal your identity or personally identifying information.

When you access a site for the first time, the cookie is downloaded to your device and can be used to verify whether there is information about you stored upon a return visit. Generally, cookies are used to assist some functionality of the site. Session data is retained until you close the browser and can be used to remember your shopping basket contents. Persistent cookies can allow your preferences to be saved for return visits such as language or appearance settings.

It is a legal requirement that you (the website user) are given the opportunity to understand how we use cookies on our site.
To find out more about cookies in general visit

We gather session data through the use of cookies about visits to our website which helps us to understand where our customers are based and which devices or browsers our site is being accessed from. This information does not currently include the User ID feature.

Requesting or correcting your information

You have the right to correct or amend information that we store about you and also to request all data we have about you.

Removing the information that we hold about you

You can request that we delete all information we have about you (other than anonymised statistics) at any time. Please note that financial information is required to be kept on record for seven years (six from the financial year it was collected) as is information about our tenants.

How to get in touch with us:

60 Keyford
Frome, BA11 1JT
United Kingdom

Tel: 07966300293

Email: [email protected]

GDPR primary contact: Kate Cochrane [email protected]